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‎03-09-2025 06:57 AM

HP Recommended
Product: HP ZBook Firefly 14 inch G11 Mobile Workstation PC (8K0G4AV)

I am experiencing an issue with my HP ZBook Firefly 14-inch G11 where the battery is draining unusually fast. Even with minimal usage, the battery life is significantly shorter than expected. I have tried the following troubleshooting steps but the issue persists:

  1. Power Settings: Adjusted the power settings to "Power Saver" mode.

  2. Background Applications: Closed unnecessary background applications to reduce power consumption.

  3. Driver Updates: Ensured that all drivers, especially the BIOS and chipset drivers, are up to date.

  4. Battery Health: Checked the battery health using HP Support Assistant, and it shows the battery is in good condition.

  5. System Updates: Installed the latest Windows updates and HP software updates.

Despite these efforts, the battery continues to drain quickly withing a hour and I laptop is still under warranty. Could you please provide any additional troubleshooting steps or advise if this might be a hardware issue that requires service?


1 REPLY 1

‎03-27-2025 08:55 AM

HP Recommended

I suggest using the Windows Battery-Report to see the actual status of the battery as compared to what it was when new.

 

Read through the article at the link below to learn how to do that.

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Is-your-notebook-plugged-in-and-not-charging/...


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