• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-20-2019 04:38 PM - edited ‎07-20-2019 04:40 PM

HP Recommended
Product: 15-da1021nf
Operating System: Microsoft Windows 10 (64-bit)

Hello Paul_Tikkanen, I seem to have exactly the same card than hopperdoodle, mounted on a brand new HP - 15-da1021nf.

I want to upgrade it to 802.11ac and you said to him there is only the Realtek RTL8821CE which might be compatible. Is this the same case for me ?

I ask this because I have found an intel card (Intel Wireless-AC 926), at low price in my country, which seem to be the same m2 connector, is this has a chance to work ?

 

Thank you in advance and sorry for my english.

 

5 REPLIES 5

‎07-20-2019 04:50 PM

HP Recommended

Hi:

 

The Intel 9260 AC won't work because that card needs two wifi antenna cables connected to it, and your notebook only has one.

 

The  RTL8821CE  AC card works with only one antenna cable.

 

Intel also makes a wifi card that works with only one antenna cable, but I don't know if it will work in your model.

 

Intel Wireless ac 9461 NGW 1x1 M.2 NV + Bluetooth 5.0     HP Part # L25889-005

 

Below is the link to the service manual for your notebook.

 

The other supported dual band AC cards listed other than the RTL 8821 all need two antenna cables.

 

http://h10032.www1.hp.com/ctg/Manual/c06147959

Was this reply helpful? Yes No

‎07-20-2019 04:58 PM

HP Recommended

Wow thank for the rapidity of your reply.

So ok, I now understand how it won't work,

 

So can you confirm, if I found an RTL8821, i just have to uninstall my driver, swap the cards, install the driver of the new one, and this is supposed to work ?

 

Thank you

Was this reply helpful? Yes No

‎07-20-2019 05:16 PM

HP Recommended

You're very welcome.

 

Exactly.

 

Here are the links to the latest W10 wifi and Bluetooth drivers for that 8821CE...

 

Wifi: 2024.0.8.107/2024.0.4.108 Jun 5, 2019

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96885.exe

Bluetooth: 1.6.1015.3008 Jun 11, 2019

https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97009.exe

 

The only place I have been able to find that model card is on eBay.

 

HP has it on back order and it has been that way for a long time.

 

However, you can check if you can get it from HP at the link below.   Change the country location at the top right.

 

The service manual has the part number...chapter 3.

 

https://parts.hp.com/hpparts/default.aspx

Was this reply helpful? Yes No

‎07-20-2019 05:18 PM

HP Recommended

Thank you very much, I found some on ebay, I'll reply in a few weeks to tell you if it worked or not.

Bye.

Was this reply helpful? Yes No

‎07-20-2019 07:18 PM

HP Recommended

Anytime.

 

Glad to have been of assistance.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.