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Hello HP,

I am having problem with system BIOS update installation. The process takes so much time and it fails during installation. Please help. 

Capture.JPG

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Kazim_Akhlaqi - Greetings!

 

Thanks for reaching out! I'd like to help you with this issue 🙂

 

Going through your post, the screenshot that you have added is not visible. Try adding the screenshot again, or mention the error that you are getting.

 

Alternatively, try the steps here to fix the issue: http://hp.care/2fd4t1o 

 

If the PC is frozen, first perform a hard reset as explained here: http://hp.care/2byfHyh 

Now try and update the BIOS. You can either use the HP Support assistant or use this link: http://hp.care/2bTtX1D Enter your product number and then click on BIOS to download and update the BIOS.

 

Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hello @Kazim_Akhlaqi - Greetings!

 

Thanks for reaching out! I'd like to help you with this issue 🙂

 

Going through your post, the screenshot that you have added is not visible. Try adding the screenshot again, or mention the error that you are getting.

 

Alternatively, try the steps here to fix the issue: http://hp.care/2fd4t1o 

 

If the PC is frozen, first perform a hard reset as explained here: http://hp.care/2byfHyh 

Now try and update the BIOS. You can either use the HP Support assistant or use this link: http://hp.care/2bTtX1D Enter your product number and then click on BIOS to download and update the BIOS.

 

Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
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