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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: Hp pavilion backlighting

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09-15-2019 11:36 AM
just bought a hp pavilion 15 -bc550na , on the currys website it states this laptop has a backlit keyboard, been setting it up today after delivery and I cannot find any way to turn the keyboard on, the F5 button is just blank on my keyboard and from what I see this is where the light button should be...am I missing it or have I been misled from the ad on the website ?
09-18-2019 10:30 AM
@tomatoman63, Welcome to HP Support Community!
Refer to the document HP Notebook PCs - Using the Backlit Keyboard for help.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
09-19-2019 01:44 PM
Sorry for late response, from what I have found it appears my laptop model doesn’t have backlit keyboard despite the curry’s website I purchased it from stating in the specs that it does, so it’s pretty disappointing after spending £600
09-19-2019 03:16 PM
If you need further assistance feel free to reach out to us.
Have a great day ahead!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee