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HP Recommended

Hello Paul,

 

I would like to ask where to find the build specs for my G42.  When you helped with the RAM upgrade for the desktop I have an 8 page printout of the build specs, i.e. motherboard, power supply , etc.

I am looking to use a wifi extender and some of the info contained in those specs is of use. I must have deleted the link to that information.

 

TIA

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Here is the link to the product specs page for your notebook:

 

https://support.hp.com/us-en/document/c02625184

 

Here is the link to the support site for your notebook. 

 

I set it to the User Guides section where you can find the Maintenance and Service Guide, which provides more details about your notebook.

 

https://support.hp.com/us-en/product/hp-g42-400-notebook-pc-series/4346229/model/5048622/manuals

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

What is the full model number or product number of your G42?

 

Use this guide to find that info if you don't have it.

 

https://support.hp.com/us-en/document/c00033108

HP Recommended

G42-415DX

XZ046UA#/ABA

HP Recommended

Hi:

 

Here is the link to the product specs page for your notebook:

 

https://support.hp.com/us-en/document/c02625184

 

Here is the link to the support site for your notebook. 

 

I set it to the User Guides section where you can find the Maintenance and Service Guide, which provides more details about your notebook.

 

https://support.hp.com/us-en/product/hp-g42-400-notebook-pc-series/4346229/model/5048622/manuals

HP Recommended

Thank you.  How would I find this myself? Was trying earlier but the HP site just kept me in circles.

Sorry to be a bother on Sunday.

HP Recommended

You're very welcome.

 

I just entered the model number of your notebook in my MSN search window and came up with the links I sent you.

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