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‎07-10-2017 03:56 PM

HP Recommended

Can't find Bluetooth driver for my 

HP Pavilion dv6-1310ei Entertainment Notebook PC windows 10 64 bit

Any help

6 REPLIES 6

‎07-10-2017 05:28 PM

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Can you locate and provide me the Hardware ID for the Bluetooth moduel so that i may look around and see if i can find anything for it?

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‎07-12-2017 10:09 AM

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How can i find  Hardware ID for the Bluetooth model for my laptop?

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‎07-12-2017 10:21 AM

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Realtek PCIe GBE Family Controller

 

PCI\VEN_10EC&DEV_8168&SUBSYS_3628103C&REV_02
PCI\VEN_10EC&DEV_8168&SUBSYS_3628103C
PCI\VEN_10EC&DEV_8168&CC_020000
PCI\VEN_10EC&DEV_8168&CC_0200

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‎07-12-2017 10:26 AM

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Intel(R) WiFi Link 5100 AGN

 

PCI\VEN_8086&DEV_4237&SUBSYS_12118086&REV_00
PCI\VEN_8086&DEV_4237&SUBSYS_12118086
PCI\VEN_8086&DEV_4237&CC_028000
PCI\VEN_8086&DEV_4237&CC_0280

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‎07-12-2017 09:13 PM

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https://downloadcenter.intel.com/download/23549/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...

 

Try that link for the wireless and if it works and you are able to get on the internet see if Windows Update is able to locate drivers for the devices that dont havef drivers.  sadly i dont think there is much support for this hardware as for the age of this laptop.

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‎07-12-2017 09:14 PM

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You might be able to use some of the Windows 7 Drivers but i would not hold my breath on that.  worth a try at the very least.

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