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As soon as I switch on my laptop, system information shows up, never ever faced this issue since last 2years when I bought this laptop. I also upgraded BIOS, nothing worked. Kindly tell me what could be an issue. I am windows 8.1 user, switched back to it as and when this issue came up. Microsoft edge was giving problems. 

4 REPLIES 4
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Hi @eatmyshorts13,

 

Thank you for visiting the HP Support Forums.

 

I see your Notebook is showing the System information on startup. Try to press  F10  go to BIOS settings and un check FN- Key switch and save it and exit.

 

Please let me know how this goes.

 

You can say thanks for trying to help by clicking the Thumbs Up below.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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I tried

HP Recommended

I tried pressing F10 but there was no response from the system. The screen still shows System information, nothing else. Any other solution?

HP Recommended

@Rijo1

 

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
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Thank you

I work on behalf of HP
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