• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎02-29-2024 09:20 AM

HP Recommended
Product: HP 15-DB0xxx
Operating System: Microsoft Windows 10 (64-bit)

I have read several websites that give conflicting information about the maximum RAM that can be installed. Some say 8GB others say 16GB. The laptop has a single RAM slot. Does anyone have the definitive answer, please?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-29-2024 09:43 AM - edited ‎02-29-2024 09:44 AM

HP Recommended

See chapter 1 of the service manual for the memory upgrade information.

 

Maintenance and Service Guide HP 15 Laptop PC

 

The amount of memory you can install depends on the model processor your notebook has.

 

Under the memory upgrade info:

 

Two memory module slots (Ryzen, A9 processors):

 

Supports up to 16 GB of system RAM

 

One memory module slot (E2/A4/A6 processors):

 

Supports up to 8 GB of system RAM

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎02-29-2024 09:43 AM - edited ‎02-29-2024 09:44 AM

HP Recommended

See chapter 1 of the service manual for the memory upgrade information.

 

Maintenance and Service Guide HP 15 Laptop PC

 

The amount of memory you can install depends on the model processor your notebook has.

 

Under the memory upgrade info:

 

Two memory module slots (Ryzen, A9 processors):

 

Supports up to 16 GB of system RAM

 

One memory module slot (E2/A4/A6 processors):

 

Supports up to 8 GB of system RAM

Was this reply helpful? Yes No

‎02-29-2024 09:47 AM

HP Recommended

Many thanks, Paul.

 

Was this reply helpful? Yes No

‎02-29-2024 09:50 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.