update for hp connection optimizer failed, why?

[tonto3]

I keep getting requests to do this update, I delete them, but I keep getting them again. Why do i need this at all?

[Riddle_Decipher]

@tonto3

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service.

With determination and perseverance to assist! 😉

I understand you need support, and I'll be glad to help you out, however, for an accurate solution I'll need more details:

• What is the product number of your device? Use this link to find it: Click here
  • (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)
• Have you attempted any steps on your own before posting on the HP Forums?
  • When was the last time it worked without these issues? 
    • Could you send a screenshot of the error message, so I know exactly where you get the message and we could work on fixing it?
      • Did you run a hardware test on the computer using the F2 key during a restart?

Please reply with the details for further assistance.

Eager to help!

To thank me for my efforts to help you,

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

And Have a great day Ahead!

[tonto3]

ou didn't read MY post - I haven't tried to install the update- I want to know what this program is and why I need it.

[Riddle_Decipher]

@tonto3

Thank you for responding,

This is the Riddle_Decipher, again!

Well in my defense, the title does say "update for HP connection optimizer failed", 

That said, to answer your question - it provides wireless connections, Bluetooth, etc. (it works like an assistant in the background).

I hope that answers your query,

If not, please let me know if there's anything else I can help you with, & have a great day ahead.