Regarding bluetooth adapter

[Manthan13]

The bluetooth of my laptop is not working properly i cant use any bluetooth device with it whenever i connects them with my laptop it automatically disconnects them and if it stays connected they have to be kept VERY VERY close to laptop to work, I personally think the problem is with the bluetooth adapter of my laptop what should i do 

can the adapter be replaced or is there any other way.

[VikramTheGreat]

Hi @Manthan13,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for sharing the details, & Sorry to hear about the trouble you are facing. Here’s what you can do to resolve Bluetooth issues on your HP Pavilion 14 Laptop PC 14-dv2000 (4Z019AV):

1. Update Bluetooth Drivers

• Go to Device Manager → Bluetooth.
• Right-click your Bluetooth adapter → Update driver.
• Alternatively, download the latest drivers from HP Pavilion 14 Laptop PC 14-dv2000 (4Z019AV) | HP® Support

2. Run HP Hardware Diagnostics

• Restart your laptop and press F2 at startup.
• Run the Component Test → Bluetooth/Wireless to check for hardware faults.

3. Check Windows Settings

• Ensure Bluetooth & other devices settings are enabled.
• Turn off Power Saving for Bluetooth in Device Manager → Properties → Power Management.

4. Reset Network Settings

• Go to Settings → Network & Internet → Advanced network settings → Network reset.
• Restart your laptop after reset.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat