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‎06-08-2024 08:35 AM

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D118AV)

I had to order a replacement battery for my laptop (HP 15s-fq2000). Since my laptop is still under warranty, am I able to get my money back? 

Category:
3 REPLIES 3

‎06-11-2024 06:48 AM

HP Recommended

Hi @Ramlethal82,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

                                                                                        

Where did you order the replacement battery from?

Is it from HP directly or from a third-party store?

Could you help me with more details?

Nal_NR-Moderator
I am an HP Employee

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‎06-11-2024 07:01 AM

HP Recommended
Spoiler
 

I ordered the replacement battery from a tech repair shop. I have the receipt for the cost of the battery plus services rendered. 

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‎06-14-2024 10:25 AM

HP Recommended

Hi @Ramlethal82,

 

Thanks for confirming. 

 

To get further assistance, I recommend you contact phone support. 

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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