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Can someone help me to determine the release date of the HP Chromebook 11-ae051wm? I don't know how many years I'll be able to use it. I thought that  I was purchasing a new one, but it turns out to be old. I just had to throw away my old Samsung Chromebook because it was no longer supported. I hope this one will at least last a couple of years.

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@DMW5 

 

Do you mean manufacturing date ? Because Release date and Manufacturing date are not the same. Please try

 

1. Using the following way to get the s/n of your machine

 

       https://support.hp.com/us-en/document/ish_2039298-1862169-16

 

2. Model number should be CCCYWWZZZZ (WW if for week number, Y is for year)

 

   For example   CCC438ZZZZ gives us week 38 and of year 4 (can be 2004 or 2014, you have to guess depending on current year).

 

Hope this makes sense.

 

Regards.

 

   

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2
HP Recommended

@DMW5 

 

Do you mean manufacturing date ? Because Release date and Manufacturing date are not the same. Please try

 

1. Using the following way to get the s/n of your machine

 

       https://support.hp.com/us-en/document/ish_2039298-1862169-16

 

2. Model number should be CCCYWWZZZZ (WW if for week number, Y is for year)

 

   For example   CCC438ZZZZ gives us week 38 and of year 4 (can be 2004 or 2014, you have to guess depending on current year).

 

Hope this makes sense.

 

Regards.

 

   

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks Banhein,

 

So in the numbers are 820, then I assume that it came out on the 20th week of 2018. That's good news for me because I really like it.

-Dave

 

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