Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-09-2019 12:03 PM

HP Recommended
Product: Pavilion 15-cc023cl
Operating System: Microsoft Windows 10 (64-bit)

 Hello, I am having trouble removing the back cover of my computer. I have the hinge side loosened, but the side opposite of the hinge in not coming up and I am afraid I might break something. I removed all the screws, even under the feet.

1 REPLY 1

‎09-09-2019 12:51 PM

HP Recommended

Hi:

 

The only suggestion I can offer, if you have not done so already, would be to refer to the service manual for how to remove the bottom cover...chapter 5.

 

http://h10032.www1.hp.com/ctg/Manual/c05493762

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.