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‎02-04-2020 06:39 AM

HP Recommended
Product: HP Pavilion x360 - 14-ba131ng

Hi,

 

I'm trying to replace the broken battery on my laptop but cannot remove the base enclosure. I've seen the tutorial video on the youtube channel but it's completely useless. I'm able to pull it apart but I'm afraid if I pull harder that something might snap. Does anyone have any ideas? I've tried going to computer repair shops but they refuse to help.

1 REPLY 1

‎02-04-2020 07:12 AM

HP Recommended

Hi:

 

The only suggestion I can offer, would be to see if the service manual offers any further help to you...

 

http://h10032.www1.hp.com/ctg/Manual/c06172090

 

There are also these HP service videos for the 14-ba000 model series...watch the video removing the top cover.

 

https://www.supportvideos.ext.hp.com/?q=14-ba000#search/14-ba000/0

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