Remove devices from Dashboard

[dafcpa]

I didn't know what category to select but I have an old printer and laptop that still shows on my dashboard.  How can I remove those items from my dashboard?

[Dragon-Fur]

@dafcpa 

Welcome to the HP Community --

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HP Account - Management / Device Lists / Warranty and Product Information

HP Account - Login / Dashboard

HP Device list, Cases, Warranty information, How-to / Troubleshooting, Product and Service information, Add or Delete a device

HP_Account_Dashboard_6

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HP Support Assistant – Device List – Remove Device

Note:  Printers that are / were subscribed to Instant Ink might resist being removed and will remain in the list.

Open and read >>> HP Support Personal Dashboard Resource Guide 

NOTE:  Device renaming in the Dashboard does not rename the printer in Devices and Printers (Windows)

Example - HPSA - Remove Device

HPSA_Profile_Remove_Device_2

If you do manage to find the unwanted device in the HP Support Assistant application and remove it,

(and)

If, after the unwanted device is "gone" from both the Device Dashboard and the HP Support Assistant,

If HPSA won't let go of the device,

(then)

Uninstall the HPSA application

Restart the computer and log in

"Get" and install a new copy of the app from Download HP Support Assistant

 Reference: HP PCs - Using HP Support Assistant (Windows) 

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References / Resources

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

 Printer Product Home

 Enter the device type and model name of your HP product

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