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‎12-23-2024 11:06 AM - last edited on ‎12-23-2024 01:12 PM by Retired

HP Recommended
Product: OMEN Laptop - 15-en0006na

OMEN Laptop - 15-en0006na
Product Number: 13D27EA#ABU
Obtained: November 26, 2020
Out of Warranty: Ended on Nov 25, 2021
Issues: A couple of keys in the keyboard do not work. Touch pad does not work. A hinge appears broken.
I would like to arrange for a repair.

Category:
3 REPLIES 3

‎12-23-2024 11:10 AM

HP Recommended

Well, I hate to bust your bubble, but this is not a laptop or PC repair shop.

 

You will need to contact HP or a laptop repair shop on your own.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎12-23-2024 11:18 AM

HP Recommended

Thank you for replying. I was unable to find a telephone number of e-mail address to contact them. The virtual assistant was of no help whatsoever. Also, I could not get the WhatsApp to connect. I am based in UK.

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‎12-23-2024 11:22 AM

HP Recommended

"to contact them"   Who is them?

 

There are plenty of laptop shops in the UK.

There is always the telephone book or Google search.  Both are great resources.

 

You will get the best price on the repair by calling shops or by taking it to a shop and asking for a quote or repair estimate.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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