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HP Recommended
HP Laptop - 15-ef1072nr
Microsoft Windows 10 (64-bit)

The HP utility says that my battery is not charging properly and that I need to replace it.

 

1. If my laptop is always plugged in, should this make a difference?

2. where can I find out what battery I need and how to replace it?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@uvcatastrophe,

 

Welcome to our HP User Forum!

 

Your HP Laptop - 15-ef1072nr (9UY14UA), according to: https://support.hp.com/us-en/document/c06695747, and: https://partsurfer.hp.com/partsurfer?searchtext=9UY14UA, requires this battery, with p/n: L11119-855 ("Assembly-battery 3C 41W 3.6A LI HT03XL").

 

You can easily purchase a quality HT03XL replacement battery online, such as this example: https://www.amazon.com/Replacement-HT03XL-15-DA0012DX-14-CE0068ST-15-CS3073CL/dp/B0B9WD84FF/ref=sr_1....

 

[EDIT:] And no, having your laptop always plugged in shouldn't make much of a difference.

 

Here is an easy-to-follow battery replacement YouTube instructional video: HP Laptop 15 EF series laptop 📌 BATTERY Replacement - YouTube.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777

 


View solution in original post

5 REPLIES 5
HP Recommended

@uvcatastrophe,

 

Welcome to our HP User Forum!

 

Your HP Laptop - 15-ef1072nr (9UY14UA), according to: https://support.hp.com/us-en/document/c06695747, and: https://partsurfer.hp.com/partsurfer?searchtext=9UY14UA, requires this battery, with p/n: L11119-855 ("Assembly-battery 3C 41W 3.6A LI HT03XL").

 

You can easily purchase a quality HT03XL replacement battery online, such as this example: https://www.amazon.com/Replacement-HT03XL-15-DA0012DX-14-CE0068ST-15-CS3073CL/dp/B0B9WD84FF/ref=sr_1....

 

[EDIT:] And no, having your laptop always plugged in shouldn't make much of a difference.

 

Here is an easy-to-follow battery replacement YouTube instructional video: HP Laptop 15 EF series laptop 📌 BATTERY Replacement - YouTube.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777

 


HP Recommended

Hi @uvcatastrophe 

 

1. If my laptop is always plugged in, should this make a difference? 
The laptop should not always be plugged in. How far does it charge? To what percent?

 

2. where can I find out what battery I need and how to replace it?

You can purchase it on Amazon.com

Only purchase a battery with the exact HP part number

PartSurfer data

https://partsurfer.hp.com/partsurfer/?searchtext=9UY14UA&searchby=product
Battery part number and description

L11119-855
Assembly-battery 3C 41W 3.6A LI HT030

https://www.amazon.com/s?k=l11119-855+hp+battery+genuine&crid=3POAD1U7YQOFR&sprefix=L11119-855%2Caps...

 

Tutorials for replacing the battery can be found on YouTube in the HP Support Channel

 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Thanks for your response.  According to the HP Support Assistant, my battery needs to be replaced.   This is the message it provided:

  • Warranty Type: 3
  • Cycle count: 10 / 1000
  • Manufacturer: 333-54-5D-A
  • Serial Number: 02280 03/15/2020
  • Temperature: 23 °C
  • Current: 0 mA
  • Failure ID: 600BLJ-A4EBGU-MFPU2J-C0BJ23
  •  
  • Terminal Voltage: 11863 mV
  • Design Voltage: 11550 mV
  • AC Power: Yes
  • CT Number: 6HRXF539ADHC6T
  • Design Capacity: 42 WHr
  • Full Charge Capacity: 39 WHr (92%)
  • Remaining Capacity: 24 WHr

Why is it bad to leave the battery plugged in>

 

 

Why is it bad to leave the laptop plugged in? 

HP Recommended

@uvcatastrophe,

 

To your question: "Why is it bad to leave the laptop plugged in?", the opinions are somewhat divided, but count me in this camp, quote: "The old idea that leaving a laptop plugged in for too long will hurt it is simply not the case."

 

Link: Keeping Your Laptop Plugged In Is Fine | Mental Floss.

 

Most modern laptop batteries are either lithium-ion or lithium-polymer batteries. Laptop batteries have a finite number of charge discharge cycles. A general misconception is that charging your battery all the time while you work or between "up"-times will harm it.  No, it will not. Once a battery is charged at 100%, modern laptops will rout the incoming power directly to the power supply of the laptop bypassing the battery if in use, or it will shut off charging altogether.

 

Do not drain your battery to 0% or even allow your battery to drain close to 0%. That will do far more harm and will shorten the lifespan of your battery significantly.

 

Kind Regards,

 

NonSequitur777


HP Recommended

@uvcatastrophe 

 

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I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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