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HP Recommended
Pavilion X360 Convertible-13-s100nd
Microsoft Windows 10 (64-bit)

I did a hardware test on my Pavilion X360 Convertible-13-s100nd and it shows that my HDD is broken, so I have to replace it.

 

Found this instruction on the internet, https://support.hp.com/sk-en/document/c04157949

 

Followed the steps but I cant't get the base enclosure off the computer. My laptop looks a bit different and I was wondering if this needs another approach.

 

I bought a Seagate BarraCuda 500GB, anyone having experience with this HDD if it will work on my laptop?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Take a look at the service manual on pages 22-25 and page 27. The service manual is for tha13-s000 series but should be real similar to yours. There are screws under the rubber feet and other rubber covers on the bottom of notebook.

http://h10032.www1.hp.com/ctg/Manual/c04642238

The Seagate will work well. In the future you could also consider replacing with an SSD.

Here is a small guide I post when Members have failed hard drive:

 

So what you need is a 2.5" SATA3 hard drive (max 2TB because of thickness of drive). You can get from your preferred brand such as Seagate, WD...

Example:

https://www.amazon.com/Seagate-Barracuda-2-5-Inch-Internal-ST2000LM015/dp/B01LYNQXCP/ref=sr_1_4?ie=U...

 

or you could opt for a 2.5" SATA3 SSD which would improve the everyday performance of the PC

Example:

https://www.amazon.com/Samsung-Inch-Internal-MZ-76E1T0B-AM/dp/B0781Z7Y3S/ref=sr_1_1?s=electronics&ie...

 

You will need to reinstall the OS on the drive, either by using recovery disks, migrating a backup image or by downloading media creation tool from Microsoft on different PC running and creating a bootable pendrive with the OS on it on a different computer. (there is an explanation on the Microsoft web page on how to create the pendrive) Windows will automatically activate once installed and connected to the Internet.

https://www.microsoft.com/en-us/software-download/windows10

 

If you choose this option you will need to use the pendrive to perform a clean install of Windows 10. You might need to disable fastboot and secure boot in BIOS (probably not). So, insert the pendrive in the PC and it should boot directly from the drive. If not, turn off PC by holding the power button. Press the power button and immediately keep pressing ESC  until startup menu appears and then press F9 and choose the pendrive in the boot menu. Once it boots from pendrive follow the procedure to install Windows. You do not need a product key as it is in the firmware.

 

When finished installing allow Windows to completely update and find all or most drivers. You can follow this process by going into settings > Security and update > click on Verify for updates. You might need to reboot a couple of times. Once completely updated you can go into device manager and see if there are any missing drivers (there will be yellow exclamation mark next to the device). You can find these drivers and software on HP support page for your product.

https://support.hp.com/us-en/product/hp-pavilion-13-s100-x360-convertible-pc/8499316/model/8902516/m...

 I recommend to install HP support assistant which will help to keep drivers up to date and much more. Here you can download latest version

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

Let me know if you need further help,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

1 REPLY 1
HP Recommended

Hi,

Take a look at the service manual on pages 22-25 and page 27. The service manual is for tha13-s000 series but should be real similar to yours. There are screws under the rubber feet and other rubber covers on the bottom of notebook.

http://h10032.www1.hp.com/ctg/Manual/c04642238

The Seagate will work well. In the future you could also consider replacing with an SSD.

Here is a small guide I post when Members have failed hard drive:

 

So what you need is a 2.5" SATA3 hard drive (max 2TB because of thickness of drive). You can get from your preferred brand such as Seagate, WD...

Example:

https://www.amazon.com/Seagate-Barracuda-2-5-Inch-Internal-ST2000LM015/dp/B01LYNQXCP/ref=sr_1_4?ie=U...

 

or you could opt for a 2.5" SATA3 SSD which would improve the everyday performance of the PC

Example:

https://www.amazon.com/Samsung-Inch-Internal-MZ-76E1T0B-AM/dp/B0781Z7Y3S/ref=sr_1_1?s=electronics&ie...

 

You will need to reinstall the OS on the drive, either by using recovery disks, migrating a backup image or by downloading media creation tool from Microsoft on different PC running and creating a bootable pendrive with the OS on it on a different computer. (there is an explanation on the Microsoft web page on how to create the pendrive) Windows will automatically activate once installed and connected to the Internet.

https://www.microsoft.com/en-us/software-download/windows10

 

If you choose this option you will need to use the pendrive to perform a clean install of Windows 10. You might need to disable fastboot and secure boot in BIOS (probably not). So, insert the pendrive in the PC and it should boot directly from the drive. If not, turn off PC by holding the power button. Press the power button and immediately keep pressing ESC  until startup menu appears and then press F9 and choose the pendrive in the boot menu. Once it boots from pendrive follow the procedure to install Windows. You do not need a product key as it is in the firmware.

 

When finished installing allow Windows to completely update and find all or most drivers. You can follow this process by going into settings > Security and update > click on Verify for updates. You might need to reboot a couple of times. Once completely updated you can go into device manager and see if there are any missing drivers (there will be yellow exclamation mark next to the device). You can find these drivers and software on HP support page for your product.

https://support.hp.com/us-en/product/hp-pavilion-13-s100-x360-convertible-pc/8499316/model/8902516/m...

 I recommend to install HP support assistant which will help to keep drivers up to date and much more. Here you can download latest version

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

Let me know if you need further help,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

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