Replace SSD on HP Spectre x360 - 13-aw0023dx

[PavelCleveland]

Trying to replace SSD in my laptop which is

Intel Optaine Memory H10 HBRPEKNX0203AH 1TB

with this one 

SAMSUNG 980 SSD 1TB M.2 NVMe Interface Internal Solid State Drive with V-NAND Technology

I tried to clone a hard drive and create and restore an image using Macrium Reflect but any time the computer starts with a new  SSD it boots to a screen with recovery options.

Is it a problem with Samsung 980 SSD compatibility or there is a trick I need to know?

I thought that the Optaine Memory could be an issue but Intel Optain Memory and Storage Management shows 27GB with status offline and the rest 954GB with status normal.

Any advice?

[Paul_Tikkanen]

Hi:

Did you follow the procedure in the document below (last two sections) prior to installing removing the original SSD?

HP PCs - Installing and Using Intel Optane | HP® Customer Support

You may have to use the HP cloud recovery tool and start with a fresh install on the Samsung SSD, because the clone brought all of that particular Optane configuration along with everything else, and I don't believe the Samsung drive understands it.

Here is a link for how to use the cloud recovery tool...

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support