• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-04-2021 04:02 AM

HP Recommended
Product: HP 15-ac614nl
Operating System: Microsoft Windows 10 (64-bit)

Hello there!

 

I have a problem with my laptop battery. Few years ago my battery stopped working, so naively I threw it away without check its number. Now, I would like to buy a new battery but I don't know how to find the right one. I've seen there are many batteries and also different voltage.

Could someone help me? Thanks a lot!

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-04-2021 04:25 AM

HP Recommended

Hi,

The part number for the battery is 807957-001

You can perform an online search with part number to find a compatible battery

Example

https://www.amazon.it/NinjaBatt-807956-001-807957-001-807612-421-HSTNN-LB6U/dp/B01NA005AW/ref=sr_1_1...

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-04-2021 04:25 AM

HP Recommended

Hi,

The part number for the battery is 807957-001

You can perform an online search with part number to find a compatible battery

Example

https://www.amazon.it/NinjaBatt-807956-001-807957-001-807612-421-HSTNN-LB6U/dp/B01NA005AW/ref=sr_1_1...

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.