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‎12-22-2021 04:35 PM

HP Recommended
Product: 4AZ64EA#ABH
Operating System: Microsoft Windows 10 (64-bit)

Hello, I need a replacement battery for my HP ENVY x360 Convertible 15m-cn0xxx. I have lost my manual and will need the battery type to order right away before Christmas. The product number is 4AZ64EA#ABH.

Which type of battery do I need to purchase?  

 

Thanks in advance. 

Category:
5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-22-2021 04:45 PM

HP Recommended

Hello @Raya123 .
The battery used in your equipment is as follows:

Battery (4-cell, 55 WHr, 3.6-Ah, Li-Ion) L43267-005

It is likely that with the part number you can find the battery on Amazon, Ebay or some other online store.

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

View solution in original post

2 people found this reply helpful
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3 REPLIES 3

‎12-22-2021 04:45 PM

HP Recommended

Hello @Raya123 .
The battery used in your equipment is as follows:

Battery (4-cell, 55 WHr, 3.6-Ah, Li-Ion) L43267-005

It is likely that with the part number you can find the battery on Amazon, Ebay or some other online store.

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
2 people found this reply helpful
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‎12-28-2021 05:55 PM

HP Recommended

Hi Gold_Master! 
I have a very similar problem -- my HP Envy x360 battery has been dying very quickly and I'd like to replace it, but don't have access to my manual currently.  I have the same model as the user who posted, but here is my product info:
ProdID: 3VU72UA#ABA

 

Would I be able to buy the same battery you mentioned or is there a different one? 

Thank you so much in advance!! Please let me know if you need any other info about the computer. 

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‎12-28-2021 07:09 PM

HP Recommended

Hello @djmurm .
Please create a new post as this one has been created by another user, and you can create it from the following link:

https://h30434.www3.hp.com/t5/forums/postpage/choose-node/true

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
Was this reply helpful? Yes No
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