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HP Recommended
Spectre 13-ac0xx
Microsoft Windows 10 (64-bit)

The battery died in my laptop. I can not find any tutorials on how to get the back off or replace the battery. I also need information on where to buy a replacement battery. 

I have the HP Spectre x360 13-ac0xx

I've seen videos show how to remove the back on other models but they don't help with this model. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@delisaart 

 

Fortunately, the how-to instructions are fairly straight forward - and once the cover is removed, the battery is "right there" as opposed to being buried under other components.

 

Open Service Guide:

 HP Spectre x360 Convertible PC Model numbers: 13-w000 - 13-w099 Model numbers: 13-ac000 - 13-ac099 ...

 

If you have not have done this kind of work before, (I suggest that you) take a look at Chapter 4 (starting on Page 20) where you can find general "how to" information that explains the tools and precautions necessary to work on your computer.

 

Replacement procedure (including the removal of the cover) start on Page 25

 

Description                                                                                       Spare part number
Battery, 3-cell, 58-WHr, 5.02-AHr, Li-ion (includes cable)     859356-855

 

 

References

 

HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and / or enter your request in the search bar to narrow the search. 

Examples,

Select Category Computing and Mobile Devices > Battery and Power

Select Category Computing and Mobile Devices > Parts Replacement and Upgrades

Search for replace battery or replace battery x360

Select and watch your Video

 

Check for parts at the PartSurfer Website / HP Parts Store

 

Open PartSurfer

  • Select your Country
  • Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

 

NOTE >> Parts marked as "n/a" are not available from HP.

 

Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

Use your search engine to find the part number at your favorite online store.

 

Reference and Resources – Places to find help, solve problems, and learn about your Device

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Spectre 13-ac000 x360 Convertible PC

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

View solution in original post

5 REPLIES 5
HP Recommended

Here is the Service Manual:

 

Manual 

 

Start on p. 24. There are screws under the round rubber feet nearest the hinges.

 

Battery, 3-cell, 58-WHr, 5.02-AHr, Li-ion (includes cable) 859356-855

 

https://www.amazon.com/Replacement-13-AC033DX-HSTNN-LB7L-859026-421-859356-855/dp/B07YHDNYS7/ref=sr_...

 

Post back with any more questions and please accept as solution if this is the info you needed. 

 

 

HP Recommended

@delisaart 

 

Fortunately, the how-to instructions are fairly straight forward - and once the cover is removed, the battery is "right there" as opposed to being buried under other components.

 

Open Service Guide:

 HP Spectre x360 Convertible PC Model numbers: 13-w000 - 13-w099 Model numbers: 13-ac000 - 13-ac099 ...

 

If you have not have done this kind of work before, (I suggest that you) take a look at Chapter 4 (starting on Page 20) where you can find general "how to" information that explains the tools and precautions necessary to work on your computer.

 

Replacement procedure (including the removal of the cover) start on Page 25

 

Description                                                                                       Spare part number
Battery, 3-cell, 58-WHr, 5.02-AHr, Li-ion (includes cable)     859356-855

 

 

References

 

HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and / or enter your request in the search bar to narrow the search. 

Examples,

Select Category Computing and Mobile Devices > Battery and Power

Select Category Computing and Mobile Devices > Parts Replacement and Upgrades

Search for replace battery or replace battery x360

Select and watch your Video

 

Check for parts at the PartSurfer Website / HP Parts Store

 

Open PartSurfer

  • Select your Country
  • Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

 

NOTE >> Parts marked as "n/a" are not available from HP.

 

Parts marked as available for purchase might be available from:  HP Parts Store

OR

If HP does not provide the part for retail purchase,

Use your search engine to find the part number at your favorite online store.

 

Reference and Resources – Places to find help, solve problems, and learn about your Device

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Spectre 13-ac000 x360 Convertible PC

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

HP Recommended

Thank you. This helped. 

HP Recommended

@Huffer 

 

Oh, Sorry, I did not see  you there when I "posted".

It took me awhile to compose the answer and did not reopen the page.

 

 

 

Dragon-Fur

HP Recommended

No worries.

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