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‎08-30-2018 11:45 AM

HP Recommended
Product: HP Pavilion dv6-6033cl Entertainment Notebook PC
Operating System: Microsoft Windows 7 (64-bit)

I was getting the internal battery error on startup so I ordered a new 601 battery from HP. My laptop is 7 years old. Information on HP support show directions to test the old battery but nothing about directions for installing the new battery. Does anyone have a link to share or point me to precautions I need to take? Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-30-2018 02:15 PM

HP Recommended

Hello @Eesti,

 

This should help:

Capture.PNG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Turn off the computer and remove the AC adapter before replacing the battery.

 

Hope this helps,

Eddy

I used to be an HP Expert. I no longer participate in this community.

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎08-30-2018 02:15 PM

HP Recommended

Hello @Eesti,

 

This should help:

Capture.PNG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Turn off the computer and remove the AC adapter before replacing the battery.

 

Hope this helps,

Eddy

I used to be an HP Expert. I no longer participate in this community.
Was this reply helpful? Yes No

‎09-02-2018 06:53 AM

HP Recommended

Thank you so very much for your prompt reply and clear instructions!

Was this reply helpful? Yes No
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