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HP Recommended
HP pavilion x360 14 cd0009la
Microsoft Windows 10 (64-bit)

Hi, 

I try to install a SSD M.2 NVMe in my laptop. I replace a optane for this SSD but the computer does not recognize the ssd, I do not know if I have to install a driver before to recognize it or what I have to do ?  

3 REPLIES 3
HP Recommended

Hi:

 

Chapter 1 of the service manual indicates that NVMe SSD's are supported.

 

Maintenance and Service Guide HP Pavilion x360 14m Convertible PCIMPORTANT! This document is intende...

 

So the only suggestion I can offer if you did not do so already would be to follow the procedure for removing and disabling an Optane memory module.

 

You can't just physically remove it and install a NVMe in its place.

 

See the last two sections at the link below...

 

HP PCs - Installing and Using Intel Optane | HP® Customer Support

 

If you don't see the NVME SSD in Windows explorer, that is because you have to initialize it first.

 

Initialize new disks | Microsoft Docs

 

If you have properly disabled the Intel Optane memory using the steps in the link I provided, you should be able to install W10 on the NVMe SSD without the need of additional drivers.

HP Recommended

Sorry, but i have already removed the optane without doing the previous steps and now the RST show me this: 

 

Brandom_2-1637341668668.png

And I can´t disable the optane. In this case, is necessary to enable the optane or what 

do I have to do ?

 

HP Recommended

I recommend that you reinstall the Optane memory module, and uninstall it using the instructions on that link I posted. 

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