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HP Recommended
Pavilion dv6-6165tx
Microsoft Windows 10 (64-bit)

My laptop's charger (120-W PFC RC V HP Smart AC adapter 609941-001 )has become faulty so, I would like to replace it.

I referred the manual for my laptop c02842252

None of the compatible parts mentioned as available in HP Parts store.

From where can I buy a replacement

 

1 REPLY 1
HP Recommended

@manutm
Thank you for posting on the HP Support Community.


You have two options, you can either replace the parts on your own using the HP Parts Surfer (used to find the universal part numbers), here's the link: Click here Or talk to an HP tech to discuss your options on getting the parts replacement.

HP Support can be reached by clicking on the following link:

  • Click on this link – www.hp.com/contacthp/
  • Select the product type.
  • Enter the serial number of your device or select let HP detect your product option.
  • Select the country from the drop-down.
  • You should see the HP support number or Chat option listed

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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I am an HP Employee

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