• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook - 14-ck0599na

Hi. My battery is failing. What battery do I need and where can I buy a genuine replacement please as it seems there are lots of fake batteries out there that only last a few weeks.

 

My laptop model number is 14-ck0xxx (SN: [Personal Information Removed]), purchased new from store in UK 2019

 

Thanks

 

HB

1 REPLY 1
HP Recommended

Maintenance & Service guide for your notebook
http://h10032.www1.hp.com/ctg/Manual/c06146800.pdf

 

Main Battery (in the illustrated parts list)
Ch 3, Page 18, item 19

 

Main battery HP description and part number
Battery (3-cell, 41 WHr, 3.6 Ahr) HP P/N L11119-855


Only use batteries that have the exact HP part number. You can find them on Amazon.co.uk or eBay.co.uk at good prices



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.