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HP Recommended
Pavilion 15-cc195cl
Microsoft Windows 10 (64-bit)

I need to purchase a new battery for my laptop.  The current one is failing.  I have tried searching the parts store for the battery but cannot find it.  This is for an HP Pavilion Laptop 15-cc195cl

1 REPLY 1
HP Recommended

@jw871 

 

The specs of your machine is

 

    https://support.hp.com/au-en/document/c05744556

 

It uses  3-cell, 41 Wh Li-ion battery part # 920070-855 as shown

 

     http://partsurfer.hp.com/Search.aspx?searchText=2SS18UA  (Please keep or bookmark this link)

 

Unfortunately that part is N/A, you have to use part # to search elsewhere for example

 

     https://www.amazon.com/Compatible-Pavilion-HSTNN-LB7X-920070-855-920046-421/dp/B07RLY2RSM

 

Regards.

BH
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