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HP Recommended
HP ENVY - 17-u177cl

I need a replacement battery.

 

I did the email to replacement parts and did not get a response.

I was told by Best Buy that my battery was SG03XL, but I need to

buy a HP battery.

I tried the find the parts on hp site, but my model number nor serial number

   shows any parts.

Please advise

1 REPLY 1
HP Recommended

Also, How do I find the battery number???

 

Product number  W2K91UA#ABA

 

I wish HP Parts would answer.....

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