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HP Recommended
Pavilion Sleekbook 14 14-B120SA
Microsoft Windows 10 (64-bit)

Hi, i need replacement battery for my Pavilion Touch smart 14-b120sa. Can you please assist.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Ramrayavarapu,

 

The HP Pavilion TouchSmart 14-b120sa Sleekbook uses a 4 cell, 41 Whr, 2.80 Ah Li-ion battery with HP Spare part number 708462-001.

 

You can find parts through the HP Parts Store by searching the part number. Please make sure to select the correct country at the top right. HP will also list available authorized parts partners on that page. You'll find the majority of parts available there but it's common for them to be back-ordered or unavailable. The most common method of finding parts is through online resellers or third parties. 

 

To remove the existing battery, simply slide the battery lock latch into its unlocked position and pull the battery release latch inwards. The latches are located on the back, below the battery.

 

Hope that helps.

 

Please Accept as Solution if this answered your question.


I used to be an HP Expert. I no longer participate in this community.

View solution in original post

1 REPLY 1
HP Recommended

Hello @Ramrayavarapu,

 

The HP Pavilion TouchSmart 14-b120sa Sleekbook uses a 4 cell, 41 Whr, 2.80 Ah Li-ion battery with HP Spare part number 708462-001.

 

You can find parts through the HP Parts Store by searching the part number. Please make sure to select the correct country at the top right. HP will also list available authorized parts partners on that page. You'll find the majority of parts available there but it's common for them to be back-ordered or unavailable. The most common method of finding parts is through online resellers or third parties. 

 

To remove the existing battery, simply slide the battery lock latch into its unlocked position and pull the battery release latch inwards. The latches are located on the back, below the battery.

 

Hope that helps.

 

Please Accept as Solution if this answered your question.


I used to be an HP Expert. I no longer participate in this community.
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