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‎11-05-2023 07:02 AM - edited ‎11-05-2023 07:53 AM

HP Recommended
Product: HP ENVY x360 Laptop - 13-ay0010ne

Hi,

I've recently opened my laptop apart to try fixing the hinges (broken due to the number of times it have dropped, silly me) but ended making it worse (when laptop opens, sounds like a firecracker and there's a gap around the right hinge, quite terrifying).

Upon closer examination, I discovered the plastic things for the right hinge have broken and the left hinge's screws have gotten too tight somehow. The base cover is also falling apart.

I am looking for a place to buy replacement parts but can't find any on the HP Parts Finder.

Quick replies would be appreciated as my laptop is getting really unhinged. Where do I buy the parts?

I live in the middle east.

LAPTOP: ENVY x360 Convertible 13-ay0xxx
PARTS NEEDED: Two hinges (right and left) and a base cover.

Thanks,

Hammad Qureshi.

PS: it's a bummer that I can't upgrade the RAM.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-05-2023 08:57 AM - last edited on ‎07-29-2024 08:45 AM by

HP Recommended

Here is a hyperlink to the pdf file of your laptop model series.

 

https://h10032.www1.hp.com/ctg/Manual/c07048921.pdf

 

Look in the illustrated parts catalog section for the part and the appropriate HP part numbers.

 

Use  HP + the part number as keywords in your preferred search engine to find an online vendor in your region of the world.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

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5 REPLIES 5

‎11-05-2023 08:57 AM - last edited on ‎07-29-2024 08:45 AM by

HP Recommended

Here is a hyperlink to the pdf file of your laptop model series.

 

https://h10032.www1.hp.com/ctg/Manual/c07048921.pdf

 

Look in the illustrated parts catalog section for the part and the appropriate HP part numbers.

 

Use  HP + the part number as keywords in your preferred search engine to find an online vendor in your region of the world.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



1 person found this reply helpful
Was this reply helpful? Yes No

‎11-05-2023 09:15 AM

HP Recommended

Thank you!

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‎11-06-2023 07:14 AM

HP Recommended

You're very welcome!  😊 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎11-06-2023 10:53 AM

HP Recommended

hi i need a replacement of my cover of my laptop hinge cover

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‎11-06-2023 11:49 AM

HP Recommended

@Blahblake 

I suggest that you start your own thread. 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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