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- Re: Replacement Keyboard Part#, is it 720244-B31?

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06-21-2020 06:42 AM
I was checking on the keyboard for this laptop model, and on pages 20 and 21 of the HP Envy 15 Notebook PC Manual, there are more than 20 part #s for each specific region/country.
I'd say that for Singapore, it should be the international version, as indicated below:
For use on computer models equipped with an Intel processor for use internationally 720244-B31.
Is my selection correct? If no, which one should it be? I would be waiting for an answer. Thank you!
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06-24-2020 11:35 AM
@PrfyVdlxSg, Welcome to the HP Support Community!
Yes, you are correct. As Singapore is not mentioned in the list, it comes under International. The part number is 720244-B31.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
06-24-2020 11:35 AM
@PrfyVdlxSg, Welcome to the HP Support Community!
Yes, you are correct. As Singapore is not mentioned in the list, it comes under International. The part number is 720244-B31.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee