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‎09-01-2019 11:58 AM

HP Recommended
Product: HP Notebook 14-am080na
Operating System: Microsoft Windows 10 (64-bit)

I need i replacement keyboard for my laptop and i cant find the part on the parts store. the number and part of the arrow keys stop responding from time to time. i think its the beginning of something bad. 

any help is appreciated and if by some miracle is backlit, i don't mind. 

Thanks

2 REPLIES 2

‎09-01-2019 04:12 PM

HP Recommended

@Olamire 

 

I can't find it parts list anywhere including

 

   http://partsurfer.hp.com/Search.aspx?searchText=1BW97EA

 

Firstly you CAN'T buy the keyboard alone, you have to buy the whole top. Depending the color of your machine, and its language, you can work out which part you need to order

 

For example: your machine is silver and using United Kingdom keyboard, you need part # 858078-031 and you can search Online (sorry, I can't find this part on HP part stores).

 

Regards.

BH
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‎09-11-2019 03:07 PM

HP Recommended

Yeah, the hunt for parts continues. 

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