Replacement Parts For HP Pavillion x360 Convertible 14-dh2xxx

[FiahCraker]

I recently dropped my laptop, and a screw from the backplate fell out. I had already dropped my laptop on the backplate twice before, and was wondering where I could find replacment screws and possibly a replacement backplate. Help is appreciated.

[ub6424]

Hello @FiahCraker 

Sorry to hear that you are having problems ... I would like to help you.

(1) DIY (Do it yourself)

Maintenance and Service Guide

Page 18 Chapter 3 Illustrated parts catalog

From Page 31 Component replacement procedures

...

(2) Where to buy bottom cover ?

No Parts at HP Partsurfer (out of stock)

-> Search on aftermarket ( ebay, aliexpress, amazon,  ... ) and catch genuine or compatible part.

Please pay attention to HP spare part number and specification !

(3) What about the screws?

Ask a computer repair service around the corner. They have tons of screws lying around. There should be screws that fit and you can get them for free (if they are cool people).

Kind regards

[FiahCraker]

Thanks! I've already found a replacement backplate on eBay! Just to be sure, is there anything wrong with the one I found? I also found a screw kit and replacement rubber feet. Just to be sure, is there anything wrong with the ones I found? 
Backplate: https://www.ebay.com/itm/133240748623
Rubber Feet: https://www.ebay.com/itm/174526454810

Screw Kit: https://www.ebay.com/itm/144624098999

[ub6424]

Hello @FiahCraker 

Let me check your basic system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Start Windows <Device Manager>

- Expand <Display adapters>

--->>> Send screenshot

(3) Please report your results

[FiahCraker]

OS Name: Microsoft Windows 11 Home

Version:  10.0.22000 Build 22000

System Model: HP Pavillion x360 Convertible 14-dh2xxx

System SKU: 8WL71AV

Processor: Intel Core i5-1035G1

BIOS Version/Date: Insyde F.05 11/10/2020

I also found new replacement parts.
Backplate: https://www.ebay.com/itm/165500472119

Rubber Feet: https://www.ebay.com/itm/314159103721

[ub6424]

---

@FiahCraker wrote:

Thanks! I've already found a replacement backplate on eBay! Just to be sure, is there anything wrong with the one I found? I also found a screw kit and replacement rubber feet. Just to be sure, is there anything wrong with the ones I found? 
Backplate: https://www.ebay.com/itm/133240748623
Rubber Feet: https://www.ebay.com/itm/174526454810

Screw Kit: https://www.ebay.com/itm/144624098999

---

Hello @FiahCraker 

Everything is fine.

Kind regards

[ub6424]

---

@FiahCraker wrote:

...

I also found new replacement parts.
Backplate: https://www.ebay.com/itm/165500472119

Rubber Feet: https://www.ebay.com/itm/314159103721

---

Hello @FiahCraker 

Everything is also fine.

Kind regards