Solved: Replacement Primary Battery - HP Support Community

needbatty · ‎07-03-2017

Primary battery on my NP Envy ultrabook is faulty and needs to be replaced, per diagnostic. HP Part Store does not have the primary battery listed (it only has the Real Time Clock Battery.

The Notebook Battery label says that its part number is 665054-271 and that it is an SL04XL.

The only battery I've found for sale that matches up exactly with the part number printed on the computer label is for $200 here (http://www.notebookparts.com/hp-envy-14-14-3010nr-spectre-battery-sl04xl-665054-271/). Everything else I've found (i.e. on Amazon) is for a slightly different part number.

Before purchasing, I has hoping to get confirmation that this is indeed the part that I need and wanted to ensure that HP doesn't sell this part anymore. Unfortunately, I received the message when I called HP that there is no longer a possibility to speak over the phone regarding replacement parts. Thank you for any assistance!