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‎03-20-2017 01:29 AM

HP Recommended
Product: HP Touchsmart 15
Operating System: Microsoft Windows 8.1 (64-bit)

So my screws have somehow fallen out from the bottom of the laptop causing it to become loose and the keyboard to pop up from time to time. Im trying to find replacement screws. But i want to get the right ones. Any ideas on where to find some?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-21-2017 02:47 AM

HP Recommended

I did a search for the screw kit online. See the following Google search.

 

https://www.google.nl/search?q=HP+749657-001&ie=utf-8&oe=utf-8&client=firefox-b-ab&gfe_rd=cr&ei=cujQ...

 

The screw kit is HP 749657-001.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

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5 REPLIES 5

‎03-20-2017 03:11 AM

HP Recommended

If you identify the notebook with its complete product name or complete product number then I should be able to help you.

 

So far you have only identified your notebook's mode series. That is not specific enough.

 

You can use HP partSurfer to get the part numbers and order  a hardware kit. Use the following link.

http://partsurfer.hp.com/search.aspx


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎03-20-2017 09:04 PM

HP Recommended

Its a HP Touchsmart 15. The model number is 15-r017dx

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‎03-21-2017 02:47 AM

HP Recommended

I did a search for the screw kit online. See the following Google search.

 

https://www.google.nl/search?q=HP+749657-001&ie=utf-8&oe=utf-8&client=firefox-b-ab&gfe_rd=cr&ei=cujQ...

 

The screw kit is HP 749657-001.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎03-21-2017 07:00 AM

HP Recommended

Thank you very much i found it.

 

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‎03-21-2017 08:42 AM

HP Recommended

Great!


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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