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‎12-26-2017 10:29 AM

HP Recommended

I just ordered my replacement directly from HP.  Thanks for the insight.  Had no problems ordering and it was quick.

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‎02-10-2018 12:28 PM

HP Recommended

Hi.

The AmazonBasics USB Type-C to USB Type-C 2.0 Cable is not availabel on Amazon right now.  Could I use a USB Type-C to USB-A Male 3.1 Gen2 Cable instead with the Cable Matters 72W 4-Port USB-C Charger?

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‎02-11-2018 08:26 AM

HP Recommended

No. The USB A cable does not provide the power required to charge the notebook. It is best to use USB C 3.1 but USB C 3.0 will work. There are several on amazon. 

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