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HP ENVY x360 - 15-cp0598sa

My laptop is warping after 14 months - just out of warranty!!  I see from other threads that this might be due to the battery swelling.  I have tried through the HP website to find the part number to order a new battery.  HP say it is something like a HP P106, but it's nothing like that - it's much flatter.

 

The HP online manual says it's a L09281-855 - the HP parts webpage says this doesn't exist.  Using my product number, it lists six batteries, all of which are totally different - and none have either of the above numbers.

 

E-bay have about five batteries tagged with the L09281-855 number - but none of them list it as being suitable for my model, and looking at the pictures , none actually have this part number on them.

 

How am I actually meant to replace the battery?  Any ideas as to the correct way to identify a replacement?

 

Thanks

2 REPLIES 2
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Many thanks - most helpful

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