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HP Recommended
Envy 13 (13-d001no)
Microsoft Windows 10 (64-bit)

Hi!

 

I've got some major issues with my computer's battery. Sometimes it won't charge at all (sometimes it shows "plugged in, not charging"), and when it does charge it won't charge to full (stops at about 80%). From the maximum charge I can get it to, it usually drains in about 20 minutes, if it won't just power off while still showing above 20%. I've tried to disconnect the battery and run it only on A/C-power to make sure the problem isn't with the adapter.

 

After trying several tips I've found on these issues, which haven't worked, I decided to buy a replacement battery. However I can't seem to find this through the HP-store and since I'm not sure what battery I need I haven't been able to find it from a different store. So does anyone know what part I need to buy? Maybe someone even knows where I could buy one from Sweden?

 

Best regards

Maberge

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

(19) 3-cell, 45-Wh, 3.83-Ah, Li-ion battery (includes cable) 816238-850

 

Service Manual

 

PP. 26-29 for replacement procedure.

 

Having trouble finding it. Here is a compatible 3rd party battery from amazon.uk and not sure it ships to Sweden:

 

https://www.amazon.co.uk/Green-816238-850-816243-005-816497-1C1-VR03045XL-PL-Black/dp/B07JB63YDY/ref...

 

Genuine from UK Amazon:

 

https://www.amazon.co.uk/HP-816238-850-Main-Battery-3-83Ah/dp/B01MTBQW0C/ref=sr_1_2?ie=UTF8&qid=1540...

 

Post back with any other questions and please accept as solution if its the info you needed. 

 

 

View solution in original post

1 REPLY 1
HP Recommended

(19) 3-cell, 45-Wh, 3.83-Ah, Li-ion battery (includes cable) 816238-850

 

Service Manual

 

PP. 26-29 for replacement procedure.

 

Having trouble finding it. Here is a compatible 3rd party battery from amazon.uk and not sure it ships to Sweden:

 

https://www.amazon.co.uk/Green-816238-850-816243-005-816497-1C1-VR03045XL-PL-Black/dp/B07JB63YDY/ref...

 

Genuine from UK Amazon:

 

https://www.amazon.co.uk/HP-816238-850-Main-Battery-3-83Ah/dp/B01MTBQW0C/ref=sr_1_2?ie=UTF8&qid=1540...

 

Post back with any other questions and please accept as solution if its the info you needed. 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.