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‎08-29-2019 02:27 PM

HP Recommended
Product: HP ENVY 15-as031nr
Operating System: Microsoft Windows 10 (64-bit)

My laptop (HP ENVY 15-as031nr) started powering off just under 50% and after a battery diagnosis my battery is "weak." The support assistant recommended I buy a replacement battery, but the HP Parts Store it forwarded me to didn't list a battery. I opened the laptop and my battery says to replace it with part number 849313-850, but I cannot find that part on the HP Parts Store or the HP PartsSurfer. Before I try one of the supposedly-compatible batteries I find on other sites, I wondered if there was an OEM solution possible for me or if I was out of luck.

 

Thank you!

2 REPLIES 2

‎08-29-2019 03:23 PM

HP Recommended

@Andrew246 

 

Yes, that is part number which very hard to find. Please try

 

   https://www.amazon.co.uk/HP-original-849313-856-15-as000-15-as100/dp/B06XD87X5H

 

Regards.

BH
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‎08-29-2019 07:14 PM

HP Recommended

@Andrew246 , welcome to the forum.

 

If you run a search for the part # there are numerous sources listed.  Here is one example:

 

http://www.battdepot.com/us/search/opn/HP/849313-850.aspx?msclkid=5c028f4814f1126ecfc9d220631ea893



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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