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HP ENVY x360 - 15m-cn0011dx
Microsoft Windows 11

Hello, my HP ENVY x360 Convertible 15m-cn0011dx battery has been dying very quickly and I'd like to replace it, but don't have access to my manual currently. The product number/ID is: 3VU72UA#ABA

Which type of battery do I need to purchase?  

 

Thanks in advance. 

1 REPLY 1
HP Recommended

@Kaseyra77 

 

Welcome to the HP Community Forum.

 

Found the manuals here:  HP ENVY 15-cn0000 x360 Convertible PC - Category Manuals 

For the purposes of this search, the "15-m" on your computer is not significant.

 

Service Manual for the series - 2019 version:

 Maintenance and Service Guide

Replacement and Part Number > Go to Page 30

Description                                                        Spare part number
4-cell, 55-Wh, 3.6-Ah, Li-Ion battery         
L43267-005

 

Service Manual for the series - 2018 version

Maintenance and Service Guide

Replacement and Part Number > Go toPage 29

Description                                                                          Spare part number
3-cell, 52-WHr, 4.55-AHr, Li-ion battery (includes cable)
L09281-855

 

 

It appears the computer came with the smaller 3-cell battery:

PartSurfer search results for Product Number: 3VU72UA

L09281-855
Assembly-battery 3CELL 52Wh 4.55Ah LI LK

 

You can be sure of the 3-cell

If you can find it, you can use the 4-cell

 

 

References / Resources

 

HP Collection of “how-to” videos – Battery

 

Internal Batteries…

 

HP Support Channel - Collection of “how-to” videos

HP Video Gallery - YouTube

  • Use Categories to narrow the results. 
  • Select your Video

 

Example – Scroll down to Category 

HP PC Service Videos | Remove and Replace Parts

 

Cntrl-F   Search the page for Replace the Battery HP  or HP Battery

Find a similar model type to your system > Select and watch your Video

 

No Video for your exact system?

YouTube has many, many videos - expand your search beyond the HP gallery offerings...

 

===============================================

Find / Check for parts at PartSurfer / HP Parts Store

 

Reference:  HP Notebook PCs - Ordering HP Certified Replacement Parts

 

PartSurfer might be able to tell you exactly which parts came installed with your device.

 

Open PartSurfer

  • Select your Country
  • Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

 

Parts marked as "n/a" (or are missing from the list) are not available from HP.

 

Parts marked as available for purchase might be available > CHECK:  HP Parts Store

OR

When HP does not provide the part for retail purchase,

Use your search engine to find a compatible part number replacement at your favorite online store.

 

 

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HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP ENVY x360 - 15m-cn0011dx 

OR

HP ENVY 15-cn0000 x360 Convertible PC 

 

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Dragon-Fur

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