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- Replacement battery for HP Envy x360 convertible 15m-cn0011d...

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11-13-2022 12:36 PM
Hello, my HP ENVY x360 Convertible 15m-cn0011dx battery has been dying very quickly and I'd like to replace it, but don't have access to my manual currently. The product number/ID is: 3VU72UA#ABA
Which type of battery do I need to purchase?
Thanks in advance.
11-13-2022 02:48 PM
Welcome to the HP Community Forum.
Found the manuals here: HP ENVY 15-cn0000 x360 Convertible PC - Category Manuals
For the purposes of this search, the "15-m" on your computer is not significant.
Service Manual for the series - 2019 version:
Replacement and Part Number > Go to Page 30
Description Spare part number
4-cell, 55-Wh, 3.6-Ah, Li-Ion battery L43267-005
Service Manual for the series - 2018 version
Replacement and Part Number > Go toPage 29
Description Spare part number
3-cell, 52-WHr, 4.55-AHr, Li-ion battery (includes cable) L09281-855
It appears the computer came with the smaller 3-cell battery:
PartSurfer search results for Product Number: 3VU72UA
L09281-855 | Assembly-battery 3CELL 52Wh 4.55Ah LI LK |
You can be sure of the 3-cell
If you can find it, you can use the 4-cell
References / Resources
HP Collection of “how-to” videos – Battery
Internal Batteries…
HP Support Channel - Collection of “how-to” videos
- Use Categories to narrow the results.
- Select your Video
Example – Scroll down to Category
HP PC Service Videos | Remove and Replace Parts
Cntrl-F Search the page for Replace the Battery HP or HP Battery
Find a similar model type to your system > Select and watch your Video
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YouTube has many, many videos - expand your search beyond the HP gallery offerings...
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Find / Check for parts at PartSurfer / HP Parts Store
Reference: HP Notebook PCs - Ordering HP Certified Replacement Parts
PartSurfer might be able to tell you exactly which parts came installed with your device.
Open PartSurfer
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Parts marked as "n/a" (or are missing from the list) are not available from HP.
Parts marked as available for purchase might be available > CHECK: HP Parts Store
OR
When HP does not provide the part for retail purchase,
Use your search engine to find a compatible part number replacement at your favorite online store.
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HP ENVY 15-cn0000 x360 Convertible PC
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