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‎07-05-2024 11:19 AM

HP Recommended
Product: HP Notebook 15s-fq1002na
Operating System: Microsoft Windows 11

Hi, 

 

Does anyone know where I can buy a new battery for this laptop? I tried to buy a new one on e-bay but accidentally bought the wrong one. I have also searched this up on Amazon and didn't have any luck. The back is hard to get off as I had a go and it is only held on with three screws and I'm scared of cracking the plastic surround/ bottom of the laptop. Happy to send it to HP to have mended if they are charging a reasonable price, but it is like getting blood out of a stone for help on Whatsapp business chat as it is out of warranty. 

 

Many thanks 🙂

 

Liz

Category:
1 REPLY 1

‎07-05-2024 11:30 AM - edited ‎07-05-2024 11:36 AM

HP Recommended

The correct HP part number from the Maintenance & Service guide for your laptop is:

y (3 cell, 41 Wh)      L11119-855

 

https://h10032.www1.hp.com/ctg/Manual/c08289069.pdf (Ch 3, Pg 17, Table 3-1, item 18)

 

The genuine  battery is available at ebay.co.uk

https://www.ebay.co.uk/itm/274850496528

 

You can have the replacement done at a laptop shop.

 

or you can do it yourself and take all of the risk.


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