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‎09-19-2020 12:53 PM

HP Recommended
Product: HP Pavilion Notebook - 15-ab219tx
Operating System: Microsoft Windows 10 (64-bit)

My laptop battery seems to have stopped working, it does not charge anymore. Can you please suggest the correct replacement  battery for my laptop, as the original part number (800049-001) shows up in the HP store as discontinued.

1 REPLY 1

‎09-22-2020 08:46 AM

HP Recommended

@ssen77

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

If the Battery is not available on HP Part Store, I suggest you contact HP Support in your region

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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