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HP Recommended
HP Spectre x360 Laptop - 15-eb0003na
Microsoft Windows 11

Is this the correct battery I need to look for: L68235-1C1 

That's the part number that was given to me by HP support on the phone, however a search on the forums of an identical question had this as an "expert/correct" reply: Part Number L68299-005 Battery 6C 72Wh 3.16Ah LI BN0

So which one is it? Alas I can't order it from HP (as they don't sell this part to UK customers) so I have to order from Amazon, therefore am trying to make sure I search using the correct part number. 

Thank you for helping!

1 REPLY 1
HP Recommended

@iouoiu 

 

Part # L68235-1C1 is invalid

 

           https://partsurfer.hp.com/partsurfer?searchtext=L68235-1C1

 

Part # L68299-005 is the right one

 

          https://partsurfer.hp.com/partsurfer?searchtext=L68299-005

 

Regards.

BH
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