Replacement battery for Notebook HP - 15-ay012la

[FrankMax]

I have a Notebook HP - 15-ay012la

My battery barely gets to 2 hours unplugged. Should I change it?

It is an HS04 battery but it says to replace it with HP Spare 807957-001. What model should I buy and where? I am in Belgium

I looked at some models and found the the HP 807957-001 (78 GBP) and the HP HS04041 (49 GBP) in Amazon UK. There is a considerable price difference... what and where should I buy?

Thank you

[praveen196]

@FrankMax Welcome to HP Community!

I understand that you are looking for the battery replacement part.

In that case, I would suggets you conatct our HP shopping team. They will help you.

https://store.hp.com/us/en

Or you can conatct our phone support and check.

Here is how you can get in touch with phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

Keep us posted,

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