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‎10-26-2021 10:23 AM

HP Recommended
Product: Pavilion x360
Operating System: Microsoft Windows 10 (64-bit)

I have a Pavilion x360 14-cd1042nr with a battery that lasts only about 15 minutes.  I want to replace the battery but cannot find an HP-recommended replacement. No hits when I search the HP site.  Confusing results when I search Amazon.

 

Local HP-recommended vendor brought no joy--I'd have to wait in the lobby about 4 hours to find out if they have a replacement in stock (won't take info on phone; won't make an appointment. I don't want to drop it off and leave it there without knowing time to fix and $)

 

I could replace the battery myself if I just knew a decent replacement battery to buy.  Anybody know?

 

Thank You

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-26-2021 01:07 PM

HP Recommended

@Anniest 

 

The specs of your machine is

 

          https://support.hp.com/us-en/document/c06401034

 

It uses  3-cell, 41 Wh Li-ion battery part # 920070-856 which is N/A from HP Part store

         https://partsurfer.hp.com/Search.aspx?searchText=7PD74UA

 

You have to use part # to search elsewhere. I saw it on Newegg and Amazon for $88. HP won't allow me to post the links, please search yourself

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎10-26-2021 01:07 PM

HP Recommended

@Anniest 

 

The specs of your machine is

 

          https://support.hp.com/us-en/document/c06401034

 

It uses  3-cell, 41 Wh Li-ion battery part # 920070-856 which is N/A from HP Part store

         https://partsurfer.hp.com/Search.aspx?searchText=7PD74UA

 

You have to use part # to search elsewhere. I saw it on Newegg and Amazon for $88. HP won't allow me to post the links, please search yourself

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No
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