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Example: Pavilion 17 Notebook
Microsoft Windows 10 (64-bit)

 I need a replacement battery. Where can I get one? HP doesn't seem to have the one I need. Thanks.

3 REPLIES 3
HP Recommended

@Cybered2 

 

We need to know what is your Pavilion 17 Notebook ? Pavilion 17 Notebooks have been around 10 years or more we have to know which one is yours..  Please use the following instructions to find out the model/product of your machine:


      https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Model: G6Q86UA#ABA

HP Recommended

@Cybered2 

 

Your machine is an HP PAVILION 17-F026NR NOTEBOOK PC (ENERGY STAR). Please keep or bookmark the following link for future references

 

      http://partsurfer.hp.com/Search.aspx?searchText=G6Q86UA

 

As you can see, it uses battery part # 756743-001 which is not available from HP Partstore. Please try Amazon

 

    https://www.amazon.com/756743-001-battery-Pavilion-756745-001-756480-541/dp/B01AKA08ME

 

There are many laptops use this same battery

 

     http://partsurfer.hp.com/Search.aspx?searchText=756743-001

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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