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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 10 (64-bit)

Hello, where can I get a battery for this model at a reasonable price? Mine aged and no longer holds charge when unplugged. HP doesn't seem to carry these. Also please suggest service centers in the Greater Toronto Area that could help with this, excluding Best Buy.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the parts list for your notebook:

 

HP PartSurfer

 

The battery part number and description is:

 

859356-855
Assembly-battery 3C 58WH 5.02Ah LI SO

 

Do a search on Amazon, eBay or elsewhere by the HP 859356-855 battery part number and find a compatible aftermarket battery that references the HP part number.

 

Below is the link where you can find a HP service center near you to replace the battery if you don't want to do the work yourself.

 

HP® Service Center Locator - Canada | HP® Support

 

Below is the link to the service manual:

 

HP Spectre x360 Convertible PCModel numbers: 13-w000 – 13-w099Model numbers: 13-ac000 – 13-ac099 Mai...

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Below is the link to the parts list for your notebook:

 

HP PartSurfer

 

The battery part number and description is:

 

859356-855
Assembly-battery 3C 58WH 5.02Ah LI SO

 

Do a search on Amazon, eBay or elsewhere by the HP 859356-855 battery part number and find a compatible aftermarket battery that references the HP part number.

 

Below is the link where you can find a HP service center near you to replace the battery if you don't want to do the work yourself.

 

HP® Service Center Locator - Canada | HP® Support

 

Below is the link to the service manual:

 

HP Spectre x360 Convertible PCModel numbers: 13-w000 – 13-w099Model numbers: 13-ac000 – 13-ac099 Mai...

HP Recommended

Hello, thank you for your help. I was able to replace the battery.  I used the part number you provided and ordered the battery from ifixit.com for approx. $100 USD. I also followed the suggested steps for battery calibration (they sent a small card). Looks like the battery is working fine!

HP Recommended

You're very welcome. 

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