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‎12-26-2019 02:53 PM

HP Recommended
Product: Pavilion 15-cc187cl
Operating System: Microsoft Windows 10 (64-bit)

My daughter has an HP Pavilion Notebook computer, model # 15-cc187cl (from the bottom of the notebook), and she received a message that the battery was weak.  I need to find a replacement battery for this notebook and some instructions on how to get access to the battery.  I have 2 other HP laptop computers, but the batteries on those are accessible on the exterior underside of the device.

1 person had the same question
1 REPLY 1

‎12-29-2019 07:56 AM

HP Recommended

Hi @Paul_Johnson

 

Welcome to the HP Support Community. 

 

HP Pavilion - 15-cc187cl has a 3-cell, 41 Wh Li-ion. Spare part# 920070-855

 

The installation instructions are on page# 39 of this Service Manual. 

 

I'd suggest you Contact HP in your region to order a replacement battery. 

 

If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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