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‎11-01-2018 03:52 PM

HP Recommended
Product: HP Envy 15-ae100na Laptop
Operating System: Microsoft Windows 10 (64-bit)

Can someone help please. Trying to find a replacement battery for HP Envy 15-ae100na Laptop, Product no N7J60EA#ABU.

The HP web site has not been helpfull at all. When I've contacted support I just keep getting redirected to their Spare part store which has not been helpful as I cant find the battery on there and then to their 'HP authorized parts resellers' which seems to be a list of sellers who just happen to sell some hp parts and you have to try and find the part.

Can anybody point me in the right direction. Based in UK.

Many thanks.

3 REPLIES 3

‎11-01-2018 09:36 PM - edited ‎11-01-2018 09:37 PM

HP Recommended

I can't find it at HP Parts either. Your Maintenance and Service Guide says you need part number 805094-005 . Best option is to just do a google search. Amazon is usually a good source:

 https://support.hp.com/us-en/product/hp-envy-15-ae100-notebook-pc/8499282/model/9093677/manuals?sku=...

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‎11-04-2018 02:12 AM

HP Recommended

Many thanks doe your response CherylG, I've managed to find one

http://www.hplaptopbattery.co.uk/hp-envy-15-ae100na-battery-128602.htm

Not sure if it's genuine part or not. I have see others but they say 6 cell whereas I think mine is 3 cell??? 

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‎11-04-2018 04:35 PM - edited ‎11-04-2018 04:36 PM

HP Recommended

Yes, your laptop uses a 3 cell. Many reputable manufacturers make/sell replacement batteries for HP and other laptops. Although there are some I wouldn't deal with. The one you posted above seems reputable and offers a warranty.

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