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HP Recommended

I need a new battery and I need help figuring out which one.  I ordered one from Amazon but my laptop doesn't even recognize it.  I don't wanna order another one that I can't use.  Any help would be appreciated

3 REPLIES 3
HP Recommended

@Maximum61,

 

Welcome to our HP User Forum!

 

Kindly provide your laptop's model/model number.

 

Kind Regards,

 

NonSequitur777


HP Recommended

HP Notebook 15-bs134wm

Product
6BS61UA
HP Recommended

@Maximum61,


Your HP Notebook - 15-bs134wm (6BS61UA), according to: https://partsurfer.hp.com/partsurfer?searchtext=6BS61UA&searchby=product, is to be fitted with this battery: p/n: 919700-850 ("Battery 3C 31Whr 2.8Ah LI JC04"):

 

NonSequitur777_1-1691708725158.png

 

You can purchase a quality JC04 replacement battery online, such as this purchase example: https://www.amazon.com/Replacement-17-bs067cl-17-bs049dx-17-bs011dx-15-bs015dx/dp/B081GHTVQ6/ref=sr_....

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


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